Frequently Asked Questions

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RUSH MY PASSPORT IN 24 HOURS SERVICE

1.) You can track the application status of your passport with a number given to you when you apply.
 

2.) We find that online processing is much faster than going to apply at a government facility. Make sure you pay the additional cost for the fastest service possible
 

3.) There are no long lines if you apply online. (if you apply at a land-based passport agency be prepared to wait in lines for 5-12 hours)
 

4.) Online passport agencies will not only hand deliver your application to the proper processing departments, but they will jump in front of other applicants who apply doing it the traditional way.

Travel Insurance Can Protect You From Costly Medical Expenses

There is always the chance of illness or injury when traveling and your domestic health insurance plan may not provide coverage outside your home network. This is especially true when traveling abroad.  Medical expenses can be very costly, especially if you need medical evacuation back to your home country. Travel medical insurance can cover much of these costs.

Travel medical plans provide coverage for medical emergencies, accidents, and medical evacuations. These plans often exclude pre-existing conditions, so it is important to read the fine print to make sure you are adequately covered.

Many Travel Insurance Policies Provide Coverage for COVID-19

When the COVID-19 pandemic first hit, many travel insurance policy holders were denied trip cancellation and interruption coverage because existing plans excluded coverage for pandemics. Additionally, travelers who purchased insurance after the pandemic began, expecting that the plans would allow them to recoup some of their costs for cancelled trips, were surprised to find out that the COVID-19 pandemic was at that time viewed as a foreseeable event. This made COVID-19-related travel disruptions an ineligible event and related costs to travelers were not covered.

Now that the world has had some time to adjust to the pandemic, many travel insurance companies are offering policies that cover COVID-19-related expenses. With COVID-19 coverage, you may be able to be reimbursed for trip costs if you or your travel companion tests positive for COVID-19 before you travel.

If you contract COVID-19 while traveling, these policies may help cover medical expenses you incur at your destination, reimburse you for any quarantine lodging requirements, and cover your airfare back home once you are deemed safe to travel. 

Although we all hope the pandemic will be completely over by 2022, the COVID-19 pandemic is constantly evolving, and no one knows for sure what the future will bring. Having a comprehensive policy with COVID-19 coverage can take much of the worry out of future travel planning.

Travel Insurance May Be Mandatory at Your Destination

In response to the COVID-19 pandemic, some countries now require that visitors purchase a travel insurance plan in order to enter their country. Countries such as Aruba, Costa Rica, and Jamaica all have new travel insurance requirements in place. Countries including Cuba, Nepal, and Russia have had travel insurance requirements in place well before the COVID-19 pandemic.

If the country you are visiting requires travel insurance, it is a good idea to purchase a travel insurance plan offered by a reputable insurance company to ensure the plan you choose meets your destination’s requirements. Keep in mind that many of these travel insurance requirements are minimums and you can always purchase additional coverage to suit your particular needs. 

https://www.travelinsurance.com/

This document gives notice that SS Travel. does not own or operate any motor coaches, aircraft, cruise lines, catering facilities, hotels or attractions and that all arrangements have been made with motor coach companies, hotels, and other independent suppliers to provide you with the services purchased in the trip upon the express condition that we shall not be liable for any injury, accident, loss, damage, delay, bankruptcy, or any irregularity which may occur either by reason of defect in any vehicle or through the acts of default of any person or company engaged in providing transportation or other services. SS Travel. does not accept any liability for the actions or omissions of these Independent suppliers over whom SS Travel. has no direct control. In the absence of negligence on SS Travel part, therefore EACH PARTICIPANT HEREBY RELEASES SS Travel. for losses or damages arising from physical or emotional injury, property damages, or other economic damage caused by such factors beyond SS Travel. control. Because of unforeseen circumstances, SS Travel. reserves the right to withdraw any trip or make any change, with or without notice, In the event of inclement weather, mechanical difficulties, or other events beyond the control of SS Travel. that cause delays, It SHALL NOT BE the responsibility of SS Travel. to pay for resulting costs and expenses to the group or trip client, including additional lodging and meals. Furthermore, It SHALL NOT BE the responsibility of SS Travel. to reimburse the group or trip client for trip inclusions missed resulting from such delay.

RESERVATIONS, DEPOSITS AND PAYMENTS:

Deposits and final balances with rooming list must be received by SS Travel . On or before the appropriate due dates. Reservations for time and space cannot be confirmed unless secured by the timely arrival of these required deposits, final payments and rooming lists. Arrangements shall be made for reservations paid in full, on time and upon the timely receipt of the final rooming lists to SS Travel.

NO REFUNDS FOR UNUSED SERVICES:

Refunds or allowances will not be made for transportation services or other portions of the trip which are unused on or after the tour departure date. In the event of an Act of God or inclement weather, SS Travel. reserves to right to reschedule the trip for another time.

To the best of my knowledge, I along with my partner am in good physical condition and fully able to participate in any of SS Travel events or package deals. I am fully aware of the risks and hazards connected with the participation on trips, including physical injury or even death, and hereby elect to voluntarily participate in said events, knowing that the associated physical activity may be hazardous to me and my property. I VOLUNTARILY ASSUME FULL RESPONSIBILITY FOR ANY RISKS OR LOSS, PROPERTY DAMAGE, OR PERSONAL INJURY, INCLUDING DEATH, that may be sustained by me, or loss or damage to property owned by me, as a result of participation in events. I hereby RELEASE, WAIVE, DISCHARGE, AND COVENANT NOT TO SUE, SS Travel. or project, their officers, servants, agents, and employees (hereinafter referred to as RELEASES) from any and all liability, claims, demands, actions and causes of action whatsoever arising out of or related to any loss, damage, or injury, including death, that may be sustained by me, or to any property belonging to me, while participating in physical activity, or while on or upon the premises where the event is being conducted. It is my expressed intent that this is a release and hold harmless agreement which shall bind the members of my family and spouse, if I am alive, and my heirs, assigns and personal representative, if I am deceased, and shall be deemed as a RELEASE, WAIVE, DISCHARGE, and CONVENTION TO SUE The SS Travel and above named RELEASES. I hereby further agree that this Waiver of Liability and Hold Harmless Agreement shall be constructed in accordance with the laws of the States or Countries

Optional activities are offered as advertised unless weather or other conditions make it Impossible for individuals to participate. Payment for optional activities must be made in cash at the location. SS Travel. assumes no risk, liability, or responsibility for incidents or accidents which may occur to an individual while participating in any activity. Many activities are subject to a minimum participation as dictated by the operator and available transportation. Prices for all optional activities are subject to change with or without notice. THIS IS GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE AND COUNTRIES. In the unlikely event a dispute cannot be amicably resolved, and a court action is necessary, it is agreed that all disputes and demands shall be heard in Davidson County, State or Countries

OPTIONAL ACTIVITIES, ENTERTAINMENT, AND ITINERARIES:

It is intended that all optional activities, will be offered as listed on the web advertising the trip unless weather or other conditions prevail at that time that make it hazardous or impossible for individuals to participate in the activity. SS Travel. does not act as an agent or operate any optional activity. The decision to participate in an optional activity is solely between the trip participant and the operator of the optional activity. SS Travel. assumes no risk, liability, or responsibility for incidents or accidents which may occur to an individual while participating in the activity. Some optional activities are subject to a minimum participation requirement and may not be available at all due to inclement weather or other Acts of God. Payment for all optional activities must be made in cash ONLY. SS Travel. reserves the right to withdraw or change any contracted entertainer. SS Travel. will not provide reimbursement due to “no show” entertainers or change in Itineraries. The destination hotels, transportation companies, in addition to all other providers of services, reserve the right to remove a person engaged in illegal or disorderly conduct from the tour without refund.

If for some reason the event is canceled due to unforeseen/uncontrollable reasons not caused by Soul Sisters Entertainment (e.g. natural disaster, global or local viral pandemic, catastrophic weather conditionals, local civil unrest, war) our policy is 85% of the money paid by the "registered guest" will be returned to the registered guest. The 15% balance will be withheld by Soul Sisters Entertainment for incurred/expected administrative and operating costs. Should the registered guest elect not to accept 85% of the money paid, the paid money will be held by Soul Sisters Entertainment and applied to the "next" schedule event only.

Should the registered guest cancel, no refund of any paid money will be issued by Soul Sisters Entertainment. Alternatively, the registered guest may personally sell or transfer their package to a person of 25 years of age or older. Notification of the intent/successful sale or transfer of the purchased package is required to be communicated to Soul Sisters Entertainment no later than thirty (30) days in advance of the scheduled Soul Sisters Entertainment event.